When an order doesn’t go through, the authorization is cancelled. The good news is that those transactions in your screenshot are just pending authorizations. Even adding an extra space or dot could result in an error. And apart from that, the address has to be entered exactly as it is on your card. Moreover, you’re mentioning the bank's zip code here, but keep in mind that during checkout you need to enter the zip code for your billing address. When our check-out process rejects a credit card, we relay the response we receive from the cardholder's bank. We don't have the power to approve or reject a charge directly. I’m also glad to see that your order was shipped and delivered in time. I’ve found your support request #1353578 and I’m glad to see that you received a reply within few hours. I’m sorry to hear of the trouble placing your order. All due to the incompetence, lack of solid communication methods, and integrity of this company. Now, in all likelihood, my book will be late and my young children I'm partnered with to give the book to will be left sad without one while his classmate's enjoy theirs. I thought that it wasn't a big until I check my account activity to see TWO pending charges of 45 dollars, without any order confirmation or receipt to justify as to why I was charged this as the order went through. I tried again thinking I had made a mistake with the actually 16 digit or SCC, and it still referred to the bank's zip location. All went smooth until I went to the check-out section where I gave the COMPLETE CORRECT credentials for debit card, to be told that the bank's zip code was wrong (which it isn't). It was supposed to be a single book single purchase for roughly 45 dollars. I just had tried to purchase a single book I need on priority that I have written for my college children's book class.
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